We are here to help
Let’s talk about your tags
Whether you are setting up your first sticker or planning protection for a whole team, send us the details and we will point you in the right direction.
Support
Tell us what is going on.
Include your tag code, order details, or a short description of the problem when it is relevant. It helps us give you a useful answer the first time.
Email supportsupport@pingowner.com
Before you write
Tag help: Add the code printed on your sticker so we can identify the right record.
Account questions: Never send us your password. We will not ask for it.
Finder messages: If you found an item, scan its tag and use the owner contact form there. That route reaches the owner directly.